For a family of four, the ideal fridge capacity is between 400L and 600L, depending on how much you cook, shop, and store. A bottom-mount fridge around 450–550L is a great all-round option, offering generous fresh food space with an easy-access freezer. If you entertain often or like wide shelves for platters and trays, a French door fridge in the 500L+ range is ideal.

Top fridge picks for Kiwi families:
– Sleek, spacious, and energy efficient.
– Great value, family-friendly layout.
– Smart Kiwi design with ActiveSmart™ technology.

When choosing, consider energy ratings, kitchen space, and whether you want features like ice makers or water dispensers. You can contact us if you need help picking the perfect fit for your home.

Yes — all appliances sold at Folders come with a manufacturer's warranty to give you peace of mind with your purchase. Warranty coverage and length depend on the brand and product, but most major appliances include a minimum 1–2 year warranty as standard.

Some brands offer extended warranties when you register your product:

Parmco appliances come with an impressive 7-year warranty (NZ's longest) when registered online.

Beko appliances offer a 5-year warranty when you register within 90 days of purchase.

We always recommend checking the product page for brand-specific warranty info and registering your appliance with the manufacturer shortly after purchase.

Need help with a warranty claim or product registration? Contact our support team here, and we’ll guide you through the process.

Yes — you can pick up your order from either of our two locations:

Kaitaia: Our main store and warehouse, where most stocked items can be collected directly.

Auckland: Available for selected products at our distribution centre.

At checkout, simply select the pickup option if it's available for your item. We’ll notify you when your order is ready and provide pickup instructions. If you’re unsure whether a product is available for pickup in your area, feel free to contact our team and we’ll be happy to help.

Energy ratings help you compare how efficiently appliances use electricity. In New Zealand, the Energy Rating Label shows a star rating (from 1 to 6+ stars) — the more stars, the more energy-efficient the appliance is.

Here’s what to know:

More stars = lower running costs. An appliance with 4 or 5 stars will generally use less electricity over time than a similar model with only 2 or 3 stars.

The label also shows estimated annual energy use in kWh, so you can compare models of the same type more accurately.

Efficient appliances save money in the long run, especially for fridges, washing machines, and dryers that run frequently.

When browsing our range, look for appliances with higher star ratings to reduce your power bill and environmental impact.

At Folders, we offer a range of convenient and secure payment options to suit your needs:

Credit & Debit Cards – Visa, Mastercard, and American Express

Bank Transfer – Direct deposit available at checkout

Laybuy & Afterpay – Buy now, pay later in 6 weekly or 4 fortnightly instalments

In-Store Payment – Available at our Kaitaia showroom

Secure Checkout – All online payments are encrypted and PCI compliant

Get in touch with us if you'd like help . Contact our team here →

Yes — Folders offers nationwide appliance delivery across New Zealand*, and installation services are available on selected products and in certain areas.

Delivery: We ship appliances directly to your door, with tracking and delivery updates provided. For most orders, you can choose home delivery or pick-up from our Kaitaia store or Auckland distribution centre.

Installation: For selected large appliances, and in certain locations, we can arrange professional installation, which may include unpacking, setup, and basic connection. Installation availability depends on your location and the type of appliance.

Old appliance removal: In some areas, we can also arrange removal of your old appliance when installing the new one. Just ask our team at checkout or contact us here for details.

We’ll confirm all options during checkout, or you can reach out anytime for a personalised delivery and install quote.

* For certain locations like outer islands they may be special arrangements. We will advise at the time.

If your appliance arrives damaged, we’re here to help — quickly and hassle-free.

Please inspect your appliance as soon as it’s delivered. If you notice any damage to the product or packaging, contact us within 48 hours with photos and your order details. We’ll work with you to arrange a replacement, repair, or refund, depending on the situation and your preference.

We partner with trusted delivery services, but sometimes accidents happen in transit. That’s why we take every claim seriously and aim to resolve it as fast as possible.

To report damage, contact our support team here, and we’ll guide you through the next steps.

Choosing the right appliance model depends on your household needs, space, budget, and preferences. Here are a few tips to help you decide:

Compare key features – Look at size, energy rating, noise levels, and special functions (like steam wash, frost-free, or smart connectivity).

Measure your space – Make sure the appliance fits your kitchen or laundry area, including clearance for doors and ventilation.

Think about daily use – For example, if you do large family washes, go for a higher-capacity washing machine. If you entertain often, a French door fridge might suit better.

Check energy efficiency – Models with higher star ratings cost less to run long-term.

Consider brand reputation & warranty – Brands like Samsung, Haier, and Fisher & Paykel are trusted in NZ homes.

Need help comparing? Our team can recommend the best model based on your needs. Get in touch with us here